Free Home Energy Consultations

Are you struggling with high energy bills? Or unsure whether solar is right for you?

Take advantage of a free home energy consultation to find out how you can reduce your energy bills, make your home more comfortable or see if solar is right for you.

Participating household will receive a 60-minute individual consultation with our energy expert.  They are normally priced at $300, however, eligible households residing in the City of Parramatta are able to access the consultations for free!

What does the consultation include?

  • A walk through of your home to review energy consumption
  • Solar PV analysis
  • Energy bill analysis
  • A ‘kitchen table’ conversation to talk you through what’s been found
  • An action plan outlining the best ways to save


To be eligible for the free consultation, applicants must be:

  • A resident within the City of Parramatta
  • Own their own home, or if renting, have the landlord’s permission to implement initiatives.
  • Willing and able to implement at least two low cost initiatives identified through the energy audits

If you are not eligible to participate in this program, please see our free home energy assessment app.


Inclusion in the program is based on a first in, first served basis.

All participants are required to confirm their eligibility as part of registration.


City of Parramatta Council ( is part of the Our Energy Future program, to help residents reduce their energy bills, improve comfort levels and improve their environmental footprint.

Positive Charge, the delivery partner of the initiative, will provide up-to-date and impartial energy efficiency and renewable energy advice and support for the households, businesses and council staff. So if you are a resident, business owner or council staff member in the City of Parramatta LGA and need help managing your energy bills then please call our energy helpline during business hours, Mon-Fri on 1300 339 915 and/or sign up to our monthly e-news.

As part of Our Energy Future program the City of Parramatta Council is supporting a campaign to assist residents who are considering installing solar. If you want to know more about how solar works visit our solar information page here. The experts at Positive Charge have conducted a rigorous procurement process in order to find a supplier and installer to recommend. You can sign up on line here to receive an obligation free quote or call the Positive Charge team on 1300 339 915 to further discuss whether or not solar might be right for you.

Solar and planning permits

Solar Panels in most instances do not require a Planning Permit as they are considered either works ‘normal to a dwelling’. However, in some instances a permit will be required if specifically stated in the Overlay (i.e. Heritage Overlay).

If the solar panels are proposed to be located on an external structure (not a dwelling) a permit will be required for Buildings and Works and will be assessed on its merits.

One other thing to be aware of is that some estates have regulations on solar panel installations. So make sure to consult with the body corporate of your estate before installing solar panels.

Frequently asked questions

Do I need development approval to install a photovoltaic (PV) system on my roof?

Most small-scale solar PV systems do not require development approval. Heritage listed properties may require development approval. Call Council’s Development Assessment team on 9806 5524 to seek further information.

I am currently renting. Can I install a solar PV system on my roof?

Renters need approval from the property homeowner prior to installing solar systems or making any other modifications.

I am a part of the strata. Can we install solar PV system on my roof?

You will need an approval from strata management prior to installing rooftop solar systems.

About Council’s Environment and Sustainability programs

City of Parramatta offers a range of programs for community to help reduce their impact on the environment. Projects include:

  • Community workshops on energy, solar, waste, composting, recycling, growing our own food and sustainable living skills
  • Free sustainability assessments for households and businesses
  • Discounted compost bins and worm farms
  • Cool Parramatta – education program on extreme heat
  • Save Power Kits
  • Environmental programs for schools
  • Community garden program

For regular updates on Council environmental events, subscribe to the Facebook page Liveable Parramatta.

Check out these case studies of households in Parramatta, who have been helped by our energy experts.

Ross and Gisela