Hot water

If you need a new hot water system, or if you are looking to upgrade one, then it’s important to be as energy-efficient as possible. Hot water systems can often be responsible for 40% of a household’s energy usage and they can last for around 10 years, so choose carefully.

If your system is more than 7 years old, it is important to start preparing today to upgrade to an efficient system, so that you don’t find yourself needing to replace the system in a rush down the track.

There are many different types of hot water systems, all with different running costs.

Source: Sustainability Victoria

What is the most efficient type of hot water service?

The graph below shows the annual running costs for the most common types of hot water systems.

Source: Energy Consult

As you can see, both heat pumps and solar hot water systems are very efficient with very low running costs. However, we recommend households to install a heat pump over solar hot water for a number of reasons:

  • Many households are moving away from using natural gas as it is a fossil fuel with associated greenhouse gas emissions
  • The cost of gas continues to rise each year
  • Solar hot water systems use up roof space exclusively for hot water. Instead, this space could be used to install solar panels, which can provide power to other appliances as well as hot water
  • If hot water is your last gas appliance, you could be financially better off replacing it with an efficient electric system and disconnecting from mains gas to save on the daily supply charge. This could save you a further $200-$300 per year

What is a heat pump?

Traditional electric water heaters use electricity to heat water directly through an element, whereas, a heat pump uses electricity to operate a pump that circulates a refrigerant around the system. The pump uses far less electricity than the element. A refrigerant then picks up ambient heat from the air and transfers it to the water. It’s the same principle as a reverse cycle air-conditioner; it just heats water instead of air. In this way, heat pumps are able to use far less electricity than traditional electric hot water systems. That means they cost less to run and create less greenhouse gas emissions. In fact, the running costs of heat pumps can be up to 45-65% lower, depending on if your existing system is gas or electric!

Heat pump technology has been around for more than 100 years, so it is well and truly proven. They have been popularly in use for decades in the USA and many parts of Europe, particularly Italy and Spain.  In Australia, thanks to generous government rebates and rising energy prices, more and more households have been making the switch to heat pump hot water systems.

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How do I choose the right hot water heat pump?

Choosing the right system for your home can be tricky.

Our new partner, Bosch Australia, can help you replace your old hot water system with the highly acclaimed Compress 3000 hot water heat pump.

We’ve especially selected the Bosch Compress 3000 to offer to you due to its:

  • Value for money
  • Reputation and reliability
  • Strong warranties
  • Bosch’s high customer service standards
  • Use of an environmentally friendly refrigerant
  • Smart controls that allow it to be easily powered by your solar power system during the day
  • Ability to heat water in outside temperatures from -7°C to 40°C – which means you’ll never be without hot water

How much do they cost?

The Bosch Compress 3000 heat pump, available through this offer, is priced at $3820. Pricing may incur extra costs due to valves, pipe alterations, installation location and concrete slab. If your switchboard needs upgrading, this will incur an additional fee.

We recommend getting an obligation-free quote to confirm the exact price for your home.

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Are there rebates available for heat pumps?

Yes! Hot water heat pumps attract rebates from the Federal Government as part of the Small Scale Renewable Energy Scheme.

With this rebate, you could save an additional $500 off the cost of the system. Please note, the exact price of the rebate will depend on your postcode and the value of the STCs that day (which fluctuate slightly on a daily basis). We recommend getting an obligation-free quote to confirm the exact price for your home.

What are the warranties?

The Bosch Compress 3000 hot water unit comes with the following warranties:

  • 2 years parts and labour warranty
  • 5 years warranty on the tank
  • 6 years plumber’s warranty on installation.

Who is a heat pump best suited for?

  • Anyone with an existing gas or electric storage hot water system more than 7 years old
  • Homes with up to 4 residents
  • Anyone with a solar power system. The Bosch Heat pump only requires 600W of power so it can be very easily powered by your solar – even with smaller power systems
  • Households with hot water as the only gas appliance. Switching to a heat pump can allow you to disconnect from mains gas and save an additional $200-$300 per year in supply charges

Aren’t heat pumps noisy?

The way that a heat pump works is similar to an air-conditioner running ‘reverse-cycle’. The main difference is that a heat pump heats water rather than air. You have probably come across air-conditioners and have heard the ‘fan-coil’ unit whirring away on a hot day. Heat pump systems are similar and care should be taken when choosing where to locate a heat pump, for example, away from bedrooms or places where the noise might disturb others.

The Bosch heat pump has a noise reduction function where it can be programmed to reduce the speed of the ventilation fan between certain hours such as between 11pm and 6am. In most instances, this function will not be necessary but this is an option in case the unit is close to, for example, a bedroom window.

Could I run out of hot water?

From cold start-up, the unit will reach a temperature of 56°C in approximately 6 hours.  Under typical operating conditions, you are unlikely to run out of hot water as the Bosch heat pump has a well insulated 270 litre tank.  However, in the event that you do, the unit has an electric element which can be used as a one-shot boost to speed up the recovery like any other hot water or gas storage system.

How much space do I need?

The Bosch heat pump has a height of 184cm and a diameter of 67cm. In order to operate, it requires a well-ventilated area away from any living area windows. Minimum clearances are 60cm vertical clearance, 40cm in front of the grilles and 5cm from the drainside of the appliance. It can also be installed indoor provided the required space is available.

How will it work with my solar power system?

The Bosch heat pump comes with a built-in timer which means you can very easily set it to run during the day, allowing you to power the heat pump using free electricity from the sun! The heat pump also only requires 600W of power which means even small solar power installations can generate enough power during sunny days to run it. Check out our ‘Use Your Power’ activity for more advice on how to use your solar power in your home and what you can do to maximise the benefits of having solar.

Do heat pumps work in cold weather?

It is true that in areas of frequent frost, the system takes a little longer to heat up the water. However, the Bosch heat pump has a built-in electric element which can be ‘kicked in’ during any period of extremely cold weather. Regardless, it is designed to operate in conditions from -7°C to 40°C.

Can I set up the heat pump on a controlled load tariff?

Depending on your location it may be possible to set up the heat pump to operate on a controlled load electric tariffs.  If available, this means you can operate the heat pump on a much lower electricity tariff leading to even more dollar savings! Please check with your electricity retailer to see if this is possible in your area.

Heat pumps can reduce your hot water costs by up to 65%. Get an obligation-free quote today!

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