About Our Energy Future

Our Energy Future is a free, energy advice service, designed to help you reduce your power bills without compromising on comfort. Reducing the amount of energy (electricity or gas) that your home uses will save you money, improve your environmental impact and reduce pollution.

Our Energy Future was set up by the Southern Sydney Regional Organisation of Councils (SSROC) in partnership with a range of local councils across Sydney and is delivered by the not for profit organisation Moreland Energy Foundation Ltd.

Our Energy Future can also link people to providers of energy saving and renewable energy related products and services. Our Energy Future conducts a rigorous procurement process before recommending these suppliers.

What’s in it for us?

At the heart of Our Energy Future is action. We are a not for profit that exists to support the community in transitioning to a zero carbon energy future.

We understand that some of the things holding people back from taking action are a lack of information, good quality advice and trust in the products and services available in the market. That is what we provide.

Our Energy Future is able to operate due to financial support from two streams. These go directly towards supporting the operational costs of the program, which enables the continued uptake of renewable energy and energy efficiency in NSW:

  1. Councils through membership subscription and for payment for services.
  2. A management fee from selected suppliers of products and services.

Why go through Our Energy Future?

You can access a free, no-obligation quote from our suppliers through Our Energy Future, and if you choose to purchase a product or service from our suppliers we receive a management fee. This management fee helps to cover our costs for the ongoing customer service, information and advice that we offer.

If you choose to go through our suppliers, Our Energy Future is in a good position to help you if any issues come up before, during or after delivery or installation. While our processes aim to drastically reduce the risk of problems arising, things still happen and we will always be there to help guide you through to resolution. We have a customer charter that clearly outlines our commitment to you.

While we have done our utmost to choose the best suppliers and products, we also encourage you to do your own due diligence, as you usually would when engaging a supplier. And of course come back to us with your questions – we love to help!

If you choose to use another supplier you can ring our Energy Helpline on 1300 339 915 to chat to us if you have any questions or concerns.

How Our Energy Future works

  • Visit our website or call our helpline on 1300 339 915 for free energy advice
  • Get free, advice and support for tricky questions about energy saving actions for your home, business, school or community organization
  • Request obligation free quotes for products or services from suppliers
  • Keep in touch through our monthly eNews, Facebook and Twitter

What’s in it for you?

Our Energy Future can offer you advice and tips on ways to save energy in your home, business, school or community organisation. We can help you work out the best options for your needs.

You can also access an obligation free quote for energy saving or renewable energy products and services, from our suppliers.

If you do choose to go through our suppliers, Our Energy Future is in a good position to help you if any issues come up before, during or after delivery or installation. While our processes aim to drastically reduce the risk of problems arising, issues can still arise and we will always be there to help guide you through to resolution if this happens.

Please see our customer charter that clearly outlines our commitment to you.

Whilst Our Energy Future has done our utmost to choose the best suppliers and products, we also encourage you to do your own due diligence, as you usually would when engaging a supplier. There are other good offers on the market and we recommend that you get a least two quotes. And of course come back to us with your questions – we love to help!

If you choose to use another supplier you can ring our Energy Helpline on 1300 339 915 to chat to us if you have any questions or concerns.

Our Results

In the five years we have been operating we have achieved a lot:

  • Supporting the installation of more than 2005 solar PV systems in homes in Victoria and NSW
  • Delivering more than 500 Home Energy Assessments
  • Helping more than 11,000 individual households and businesses with general energy advice over the phone, and
  • Building our subscriber base to more than 14,000 people who receive smart energy advice and information straight to their email inbox every month.

If you think that Our Energy Future can help you, your school, business or your community, get in touch!