About Our Energy Future
Our Energy Future is an initiative of councils in the South Sydney Region of Councils. It is the first project in the Southern Sydney Renewable Energy Master Plan. The ultimate goal of the Renewable Energy Master Plan is to significantly increase the amount of renewable energy produced in southern Sydney.
The Master Plan outlines several ways to achieve this, including supporting local industry to install large solar arrays on their roofs, and the development of small scale waste-to-energy and biofuel generators that will use non-recyclable garbage and food waste to generate local electricity.
We are owned and operated by the Moreland Energy Foundation Ltd (affectionately known as MEFL), a community organisation dedicated to tackling climate change.
We offer trustworthy advice and the confidence to link our customers up to carefully selected suppliers and installers of energy efficiency and renewable energy products and services.
Unlike other brokers, we only work with suppliers after conducting a thorough procurement process, so that we can be confident that we are offering high quality products and services at a great price from companies we can trust. We work with the Alternative Technology Association to ensure our suppliers offer good quality products that meet Australian standards, excellent customer service and value for money.
Whether people wish to obtain a quote from our suppliers or not, Our Energy Future offers advice on a complete suite of energy efficiency and renewable energy measures. We are always on hand to support households and businesses through any issues that arise.
We don’t work alone…
As part of the partnership with local governments in NSW, Our Energy Future supports Council staff through their own sustainability journeys, as well as providing a specialised advice service to local residents and businesses that Councils would otherwise have limited resources to deliver. We also utilise Council channels in a strategic and streamlined way to ensure that members of the community are reached in a way that is relevant to them.
Our suppliers are secured through a rigorous selection process which meets our standards and those of our partner Councils. The procurement process provides due diligence on product quality, warranty length, cost and customer service. In addition, the solar system components are independently assessed by the Alternative Technology Association (ATA) to ensure they meet high standards.
The suppliers are chosen based on:
- Quality of product
- Length of warranties
- Financial sustainability, and
- Shared company values.
What’s in it for us?
At the heart of Our Energy Future is action. We exist to support the community in transitioning to a zero carbon energy future.
We understand that some of the things holding people back from taking action are a lack of information, good quality advice and trust in the products and services available in the market. That is what we provide. In order to do that we derive income from a range of sources:
- Local Council support
- Management fees from suppliers for sales of solar PV, LED lighting and other products
- Projects that we deliver on behalf of State and Federal Governments, and
- Services that we offer such as Home and Business Energy Assessments.
Why go through Our Energy Future?
You can access a free, no-obligation quote from our suppliers through Our Energy Future, and if you chose to purchase a product or service from our suppliers we receive a management fee. This management fee helps to cover our costs for the ongoing customer service, information and advice that we offer.
If you choose to go through our suppliers, Our Energy Future is in a good position to help you if any issues come up before, during or after delivery or installation. While our processes aim to drastically reduce the risk of problems arising, things still happen and we will always be there to help guide you through to resolution. We have a customer charter that clearly outlines our commitment to you.
While we have done our utmost to choose the best suppliers and products, we also encourage you to do your own due diligence, as you usually would when engaging a supplier. And of course come back to us with your questions – we love to help!
If you choose to use another supplier you can ring our Energy Helpline on 1300 339 915 to chat to us if you have any questions or concerns.
In the four years we have been operating we have saved more than 120,000 tonnes of greenhouse gas emissions by:
- Supporting the installation of more than 1500 solar PV systems in homes in Victoria and NSW
- Delivering more than 500 Home Energy Assessments
- Helping more than 11,000 individual households and businesses with general energy advice over the phone, and
- Building our subscriber base to more than 14,000 people who receive smart energy advice and information straight to their email inbox every month.
If you think that Our Energy Future can help you, your school, business or your community, get in touch!